Privacy policy

In "El Mundillo de Eva", our clients are the most valuable asset. That is why we scrupulously respect all legislation on personal data and privacy. On this page we would like to clearly explain to you what your rights are and our policy regarding our clients' data.

Simply visiting this website does not require the user to provide any information. If the user does provide personal information when making purchases, inquiries, using the chat function, or leaving comments, the data collected on this website will be processed fairly and lawfully, adhering at all times to the principles and rights established in Regulation (EU) 2016/679 of 27 April, the General Data Protection Regulation (GDPR), and other applicable regulations.

In compliance with the provisions of article 13 of the RGPD we inform you of the following:

Controller:

Owner: Eva María Álvarez Ruiz.
Tradename: "El Mundillo de Eva"
Address: C/ Rio Guadajoz, nº6, ground floor, 14014-Córdoba (Spain)
NIF: 38119107-B
Email: info@elmundillodeeva.com
Domain name: elmundillodeeva.com

What do we do with your data?

– “New Client” Section The main purpose of said processing is the management of registered users on our website, as well as the sending of advertising related to the products and services marketed by “El Mundillo de Eva“or for sending advertising, discounts and promotions for products and services from other entities.”El Mundillo de Eva” ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without prior and express consent of our users. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

– “Make Purchase” Section The main purpose of said processing is to maintain the contractual relationship with our clients, facilitate the processing of orders, carry out statistical studies, as well as send advertising related to the products and services marketed by “El Mundillo de Eva” or to send advertising, discounts and promotions of products and services of other entities.

– “Support Chatbot” section The data you provide for registration (email address) and the full content of conversations held via chat will be processed to manage your access to the tool, provide automated or personalized responses to your inquiries, and maintain a history of interactions in order to improve service quality and track incidents. You acknowledge that your inquiries are recorded and associated with your email account.

– “Newsletter” section The email provided will be processed by “El Mundillo de Eva” for the purpose of sending the newsletter about news and offers from “El Mundillo de Eva".

- Marketing actions. "El Mundillo de Eva"may use the collected data to inform you about future promotions, offers and other commercial actions in cases where you are already a customer or if It is not, when you have given us your consent in the corresponding section.

– “Contact Form” section The data collected through the contact form will be used to manage contact with the customer in order to attend to their request for service or information and, if we have the express authorization of the user, to send advertising relating to the products and services marketed by “El Mundillo de Eva” or to send advertising, discounts and promotions of products and services of other entities.

-Legal basis of the treatments For registration, purchase and warranty management, we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship established in the conditions of use of our website.

For the use of the Chatbot, the legal basis is the councilexpress consent that you give when you register vvoluntarily join the service and start the conversation.

For sending commercial information, we will base the processing on your consent, although if you andWe can send this customer information about similar products, always providing them with a easy and free way to unsubscribe.

The consent given here by eThe owner for communication of data to third parties has carevocable character at all times, without retroactive effects.

-Recipients In connection with the purchase or provision of the service, your data may be communicated to the followingSubsequent recipients:

Banking entities for payment purchases by card.
To the Office of consumers and users in case of any claim.
To manufacturers, technical services and/or wholesalers in the case of warranties or repairs.
To those transport companies that may be responsible for delivering the corresponding orders to customers.
Technology and artificial intelligence service providers responsible for the operation of the Chatbot (Data Processors), who will be required to comply with data protection regulations.

These recipients may be located within the territory of the European Union. This includes public administrations to which we are required to provide information in order to comply with our legal obligations.

"El Mundillo de Eva"It ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be transferred for any purpose orWe will not use your data without your prior and express consent. We will only ask for the data necessary to provide the requested service, and it will only be used for this purpose.

-Rights dand those interested

The interested party has the following rights:

You may request information about the personal data stored concerning you (access).
You may request that any inaccuracy in your personal data be corrected (rectification).
You may request the deletion or limitation of the processing of your personal data (deletion and limitation).
You may also request that your personal data be made available to you in a structured, commonly used and machine-readable format (portability).

To do this, you must write in writing, attaching a copy of your ID or document that identifies you, to the address: C/ Rio Guadajoz, nº6, Bajo, 14014-Córdoba (Spain), also through our form or to the email info@elmundillodeeva. com.

The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency)Data Protection). However, if you have any data-related issues, please contact us so we can resolve them.

-Data quality Users must guarantee the truthfulness, accuracy, authenticity, and validity of the information. of the personal data that has been collected from them.

-Protection of minors We do not collect data Personal information of minors. It is the responsibility of the parent/guardian to ensure the privacy of minors. doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.

-Social networks Through our website you can access social networksiales Facebook, Twitter or Youtube de acopen access to all users. These are websites where the userOr you can register and follow us for free. On these social networks, users will be able to learn about our activities, opinions, access to photos and videos. Users of these social networks should be aware that this space is independent of the website elmundillodeeva.com and is public, meaning it is visible to all its users, and the privacy policies applicable to this content are those established by Facebook, Twitter, or YouTube.El Mundillo de Eva” is not the owner of social networks.